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CTBC Bank 24/7 Customer Care Hotline: +63 2 8840-1234 ⚫ 1-800-10-8401234 (toll-free from other provinces through PLDT) ⚫ Email: customercare@ctbcbank.com.ph

CTBC Bank is regulated by the Bangko Sentral ng Pilipinas (BSP). ⚫ BSP Financial Consumer Protection Dept.: (02) 8708-7087 ⚫ consumeraffairs@bsp.gov.ph